BotWorkPro (“we”, “our”, “us”) provides online training programs in AI-based business automation. This Privacy Policy explains how we collect, use, and protect personal data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and the General Data Protection Regulation (GDPR) of the European Union. Last updated: 10 Oct 2025.
We collect information that users voluntarily provide when enrolling in courses, contacting support, or creating accounts. This includes personal identifiers such as name, email, billing address, and organization details. Technical information like device type, browser version, and IP address may also be gathered to ensure platform functionality and security. Payment transactions are processed via secure third-party systems; we never store credit card numbers on our servers.
We process personal data to manage user accounts, deliver training materials, issue certificates, provide customer support, and comply with legal obligations. Additionally, anonymized usage data may be analyzed to improve platform performance and learning experience. We do not sell or share personal information for advertising purposes.
Data processing is based on one or more lawful grounds: (a) contractual necessity to provide educational services, (b) legitimate interest to maintain secure operations, (c) user consent for optional updates, and (d) legal obligation to retain transaction records.
Residents of the European Economic Area (EEA) and the United Kingdom have the following rights under GDPR:
To exercise your rights, contact privacy@botworkpro.com. We will respond within 30 days as required by law.
We use essential cookies for login, progress tracking, and site security. Optional analytics cookies help us improve usability. Users may disable non-essential cookies in their browser or via our cookie preferences panel.
Personal data is retained while your account remains active. When an account is deleted, personal data is anonymized or securely erased within 90 days. Transaction records may be stored for up to seven years to meet financial reporting obligations.
We may share limited data with service providers (hosting, analytics, billing) operating under confidentiality and data-processing agreements. When data is transferred outside Canada or the EEA, we use Standard Contractual Clauses to ensure GDPR-equivalent protection.
We apply encryption, firewalls, secure cloud infrastructure, and access control policies to protect data. Regular audits, vulnerability assessments, and staff training ensure ongoing compliance and data integrity.
BotWorkPro is intended for adult users (18+). We do not knowingly collect information from minors. If such data is identified, it will be deleted promptly.
By using our website, you consent to this Policy. We may update it periodically to reflect new legal or technical requirements. The latest version will always be available on this page.
For data protection inquiries, contact our Data Protection Officer at privacy@botworkpro.com.
